Terms & Privacy

By accessing or using Pack Magik ("the Service"), operated by Pack Magik LLC ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the modified Terms. We will post notice of material changes on this page and update the "Last Updated" date.

Pack Magik provides:

• Trading card price tracking and market analytics for Pokemon and One Piece TCGs
• Portfolio and collection management tools
• AI-powered grading predictions and card analysis
• Market indicators including EMAs, RSI, and buy/sell signals
• Historical price data and charts
• Card scanning and identification features

The Service is provided for informational and entertainment purposes. We do not guarantee the accuracy, completeness, or timeliness of any data displayed.

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete registration information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

You must be at least 13 years old to create an account. If you are under 18, you represent that you have parental or guardian consent to use the Service.

You retain ownership of content you submit, including collection data, card photos, and grading images ("User Content"). By submitting User Content, you grant Pack Magik a non-exclusive, worldwide, royalty-free license to use, store, and display such content solely for operating and improving the Service.

You represent that your User Content:

• Does not infringe any third-party rights
• Does not contain malicious code or harmful content
• Complies with all applicable laws

You agree not to:

• Use the Service for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Scrape, crawl, or harvest data without permission
• Interfere with or disrupt the Service
• Impersonate any person or entity
• Use automated systems to access the Service in a manner that exceeds reasonable use
• Resell or redistribute pricing data commercially without authorization
• Manipulate or attempt to manipulate market data or analytics

The Pack Magik name, logo, and all related marks are trademarks of Pack Magik LLC. The Service design, features, and original content are protected by copyright and other intellectual property laws.

Pokemon is a trademark of Nintendo, Creatures Inc., and GAME FREAK Inc. One Piece is a trademark of Shueisha Inc. and Toei Animation. PSA is a trademark of Collectors Universe, Inc. BGS is a trademark of Beckett Media LLC. CGC is a trademark of Certified Guaranty Company LLC. Pack Magik is not affiliated with or endorsed by any of these entities.

IMPORTANT: Pack Magik is NOT a financial advisory service. All price data, market indicators, buy/sell signals, and analytics are provided for informational purposes only and should not be considered financial, investment, or trading advice.

You acknowledge that:

• Price data is sourced from third parties (eBay, PriceCharting) and may contain errors or delays
• Historical prices do not guarantee future values
• Market indicators (EMA, RSI, buy signals) are algorithmic calculations, not recommendations
• AI grading predictions are estimates and do not guarantee actual grades from PSA, BGS, or CGC
• You are solely responsible for your buying, selling, and collecting decisions

Pack Magik LLC shall not be liable for any financial losses resulting from decisions made based on information provided through the Service.

Pack Magik offers free and paid subscription tiers. Paid tiers unlock additional features such as advanced analytics, AI grading credits, and extended price history.

Billing:

• Subscriptions are billed in advance on a monthly or annual basis
• Annual plans are charged as a single payment for the full year
• All prices are in USD unless otherwise stated

Auto-Renewal:

• Subscriptions automatically renew at the end of each billing period unless cancelled
• You will be charged the then-current rate at renewal

Cancellation:

• You may cancel your subscription at any time through your account settings (web) or through the Apple App Store / Google Play Store (mobile)
• Cancellation takes effect at the end of the current billing period — you retain access to paid features until then
• No partial refunds are issued for unused time within a billing period

Refunds:

• Web subscriptions may be eligible for a refund within 7 days of initial purchase by contacting gerdes@packmagik.com
• Subscriptions purchased through Apple App Store or Google Play are subject to those platforms' refund policies

In-App Credits:

• Credits purchased for AI grading and other features are non-refundable and have no cash value
• Credits do not expire while your account remains active

Price Changes:

We may change subscription pricing with at least 30 days notice. Price changes will apply at your next renewal date. You may cancel before the new price takes effect.

The Service integrates with third-party platforms and services, including but not limited to:

• eBay (listing data and pricing)
• PriceCharting (historical price data)
• Stripe (payment processing)
• RevenueCat (mobile subscription management)
• Supabase (authentication and data storage)
• Vercel (hosting and analytics)
• Sentry (error monitoring and performance)
• Cloudflare (image storage)

These services have their own terms and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services. Links to external sites are provided for convenience and do not imply endorsement.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PACK MAGIK LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

In no event shall our total liability exceed the amount you paid to Pack Magik LLC in the twelve (12) months preceding the claim, or $100 USD, whichever is greater.

We may suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion. Upon termination:

• Your right to use the Service will immediately cease
• We may retain certain data as required by law or for legitimate business purposes

To request account deletion, contact us at gerdes@packmagik.com. Account deletion requests will be processed within 30 days.

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in California. You may opt out of this arbitration agreement by sending written notice to gerdes@packmagik.com within 30 days of first using the Service. By using the Service past this period, you waive the right to participate in class action lawsuits against Pack Magik LLC.

You agree to indemnify, defend, and hold harmless Pack Magik LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorney fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Pack Magik LLC regarding the Service and supersede any prior agreements.

Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

Account Information:

• Email address (required for account creation)
• Username (optional display name)
• Profile photo (optional)
• Password (stored securely hashed)

Collection Data:

• Cards and products you add to your collection
• Binder organization and folder structures
• Purchase prices and dates you enter
• Grading session photos and results

Payment Information:

• Billing name and address
• Payment method (processed securely by Stripe; we do not store full card numbers)
• Subscription tier and billing history
• App store purchase receipts (processed by RevenueCat for mobile subscriptions)

Usage Data:

• Pages visited and features used
• Search queries within the Service
• Device type, browser, and operating system
• IP address and approximate location (country/region)
• Referring URLs and exit pages
• Error and crash reports (collected automatically to improve reliability)

We use your information to:

• Provide, maintain, and improve the Service
• Process and display your collection and portfolio data
• Generate personalized insights and recommendations
• Send service-related communications (account alerts, updates)
• Analyze usage patterns to improve features
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations

We do not sell your personal information. We do not use your data for targeted advertising from third parties.

Your data is stored securely using Supabase, a PostgreSQL-based platform with enterprise-grade security:

• Data encrypted at rest using AES-256
• Data encrypted in transit using TLS 1.3
• Row-level security (RLS) policies restrict data access
• Regular automated backups
• Data hosted in secure, SOC 2 compliant data centers

While we implement industry-standard security measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

We use cookies and similar technologies for:

• Essential cookies: Session management and authentication state (required for login)
• Preference cookies: Your display settings and preferences

You can control cookies through your browser settings. Disabling essential cookies will prevent you from logging in or using authenticated features.

We use Vercel Analytics to collect basic usage data (pages visited, performance metrics) to improve the Service. We use Sentry for error monitoring, which collects technical data (browser, device, error details) when issues occur. Neither service is used for advertising. We do not use tracking pixels or cross-site tracking.

We share data with third parties only in these circumstances:

• Service providers: Supabase (database), Vercel (hosting and analytics), Stripe (payments), RevenueCat (mobile subscriptions), Sentry (error monitoring), Cloudflare (image storage) — bound by data processing agreements
• Legal requirements: When required by law, subpoena, or court order
• Safety: To protect rights, safety, or property of Pack Magik LLC or others
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not share your collection data, grading photos, or personal information with other users unless you explicitly choose to make your profile or collection public.

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion of your account and associated data
• Restrict processing: Limit how we use your data
• Data portability: Request a machine-readable copy of your personal data
• Object: Opt out of certain data processing activities

To exercise these rights, contact us at gerdes@packmagik.com. We will respond within 30 days.

For California residents (CCPA): You have additional rights including the right to know what personal information is collected and the right to non-discrimination for exercising your rights.

For EU/UK residents (GDPR): You have the right to lodge a complaint with your local data protection authority.

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Pack Magik is operated from the United States. If you access the Service from outside the US, your information may be transferred to, stored, and processed in the US or other countries where our service providers operate.

By using the Service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

We retain your data for as long as your account is active or as needed to provide services:

• Account data: Until you request account deletion
• Collection data: Until you request account deletion
• Usage analytics: Retained to improve the Service
• Grading photos: Until you delete them or request account deletion

After account deletion, we may retain certain data for up to 90 days for backup purposes and to comply with legal obligations.

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the new policy on this page with an updated "Last Updated" date
• Displaying a prominent notice within the Service for significant changes

Continued use of the Service after changes constitutes acceptance of the updated policy.